100% Money Back Guarantee
We realise that choosing the right training and the right Training Provider is not easy; just simply search for a training course phrase online and you will receive thousands of pages of search results.
But here at Infero Training we always strive to make it as easy as possible for our clients - we offer promptness, expertise and commitment to help you make the right, within budget and timely training choice for yourself or your staff.
With this in mind, we are continuously working hard to improve our services, to provide you with comprehensive courses and to deliver the best value for money every single time. We do everything possible to ensure that you have a great learning experience and that you leave our training with improved skills and some great new ideas and knowledge that you can apply at work or in your every day use of IT applications.
So to ensure constant development of our services after every course, all our attendees have the opportunity to rate our training and provide detailed feedback on their experience at Infero Training. And to let the numbers speak for themselves, we must tell you that the feedback we have received for the past 5 years is consistently high - 97% of delegates attending Infero Training would further recommend our courses!
Not yet convinced to choosing us? Maybe a 100% Money Back Guarantee will.
We are aware that the greatest fear of most people when they book a training course is that they will spend their valuable time and money attending the course and not learn anything useful. But we are confident that if you book a course with us you will not regret your choice. We are so confident in our ability to deliver reliable, effective training services that we now offer a full refund of your money if you are not happy with the course you have attended.
How Does the Refund Work?
If you are not fully satisfied with the training, just inform your course trainer within the first 3 hours of starting a course and we will arrange a full refund of your course fee. Alternatively, we can give you a course you may like to take with us for FREE. So you have absolutely nothing to loose when choosing Infero Training!
Our Clients
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Testimonials
Elisabeth Scott
The whole experience of using and attending Infero Training has meant that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014.
Mark Meade
(Divisional Service Manager) from Vaillant Group
I thoroughly enjoyed the course and amazed myself at how easily I picked up the software; which is testament to the trainer and his skills at imparting his knowledge. The trainer also gave me advice on further study and recommendations as to my level.
A great relaxed working environment. If I had the opportunity I would definitely use Infero Training again.
Rachel
(Sign Language Interpreter in FE/HE)
What has impressed me the most is that those I sent have returned with improved confidence. Previously I had concerns that they were not attacking issues with their team members head on. They are now much more efficient and effective when dealing with the day to day challenges of team leading. They are now developing into leaders and I think this course had a big part to play. Thank you Infero!
Jennifer Burton
Angela Richardson
Range Communications
I was amazed at the depth this course goes into. I must admit I hadn’t truly analysed why time was being misspent before I just knew that it was. By the end of this course I had a much more thorough understanding of my own working habits and how to change them. The trainer was brilliant and made the course fun and engaging. I am implementing what I learned on the course at work and have just created an action plan! Brilliant and well worth the money.
Jeremy Gossard
Since training I have seen a marked improvement from our staff, both those that greet the public face-to-face but also in our phone calls and e-mails. Customers are definitely more receptive and was have even seen an increase in sales! I would recommend Infero Training’s Customer Service course to anyone looking to take their staff from good to great.
Mark Woan
The course not only helped me to deliver the presentation with clarity and coherence (something my previous presentations had been severely lacking) but taught me to feel confident and in control whilst delivering. The trainer was extremely helpful and could tell that I wasn’t particularly confident in speaking in front of the group at first. He worked with me throughout the day and by the end I felt much more in control and natural. The trainer also gave me some specific advice with regards to presenting in front of larger crowds. The day came round and I would be lying if I said there weren’t nerves but I took to the stage. Remembering everything the trainer had taught me the presentation began and I…… actually enjoyed it! I got a huge round of applause at the end and I lost count of how many people congratulated me for it. I really can’t recommend this course enough. Brilliant!
Karen Sharpe
Colin Rashford
The outcome of this has been simply breathtaking, a true transformation in how well and how quickly projects are being delivered, clients are happier than ever with the clarity we deliver to them and our projects always run smoothly, it is an impressive system I strongly recommend both to an individual wanting to improve their project management but also to any Manager wanting to improve and streamline their project management team.
Peter O' Brien
(Managing Director) from Alight Design Agency
Louis Cox
The course with Infero was easy to book and supplied you with all the information on the course before the day. As I had never heard of Infero I was slightly concerned about the course and how it would be projected, however I have to say the courses I have attended have been fantastic, the course can go as fast or as slow as you want it to and there are plenty of activities during the course.
The course tutor was very helpful and made you feel at ease. Once the course has finished the tutor is available by email if you need any refreshing. I have already booked myself onto a further course.
Julie Smith
(Assistant Commissioning Accountant) from NHS Nottingham City CCG
Henry Sherwood
(Self-Employed)
The course with Infero was easy to book and supplied you with all the information on the course before the day. As I had never heard of Infero I was slightly concerned about the course and how it would be projected, however, I have to say the courses I have attended have been fantastic, the course can go as fast or as slow as you want it to and there are plenty of activities during the course.
The course tutor was very helpful and made you feel at ease. Once the course has finished the tutor is available by email if you need any refreshing. I have already booked myself onto a further course.
Julie Smith
(Assistant Commissioning Accountant) from NHS Nottingham City CCG
It was clear that Samer has wealth of experience and knowledge and he delivered an extremely high quality presentation which was consistently engaging. He taught me how to undertake lots of new tasks that I can apply to my job role and improve the way I work. He was also able to shed light on tasks that have always been somewhat of a ‘question mark’ to me, like opening a door!
I have happily recommended Infero to my colleagues and look forward to doing another course in the near future.
Stephanie Crawford
Sygnature Discovery
My trainer Suada was patient and understanding and she explained everything in an easy to understand format.
Gerard Cahill
Capital One
The course offerings were perfect, as I was able to choose which level I felt I needed to attend (i.e. beginner, intermediate, advanced etc). Suada offered some very useful advice in deciding which course was most appropriate for me having established what level I was currently working to. Due to the sessions being on a 1-2-1 basis with just myself and the trainer Huseyn, the course was run at my pace, which was ideal as I did not feel there was any rush to cover the agenda in the allotted time. The workbooks were/are excellent as they explained every step clearly, which was complimented by the trainers contribution. The powerpoint slides also clearly illustrated the discussion points we were covering which aided me whilst completing the exercises. I found Huseyn to be very friendly, approachable and supportive on all three occasions I spent with him. Although I have not yet had much of an opportunity in utilising my new skills and knowledge on the systems, they will come in very handy when we will finally be upgraded to Microsoft Office 2007 later in the year.
I thoroughly enjoyed the courses and would certainly recommend Infero should the need arise in the future.
Darren Carlin
(Operations Training Officer) from TNT UK
Kevon Lamar
Jessica Madison
Mick O’Leary
(Self-Employed)
Mark Ward
Why Choose Us
Training Options
Chose Instructor-led courses either from our UK based centres, Your Offices or take a Live Virtual course from anywhere in the world.
Free Assessment
Not sure what you are looking for? Our experts can advise what training would be most beneficial to you and your team.
Learn By Doing
Immerse in your subject through practical, real world activities and actively engage with the material.
Post Course Support
Struggling to apply your new skills after the training? Our qualified trainers are available to answer any questions.
100% Money Back
We are proud that 97% of our delegates recommend us. But if you still not sure, then our 100% Money-Back Guarantee is here to protect you.
Happy Customers
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No obligation. No hassle. We deliver what we promise.
Top FAQs about Infero
We offer quick and free Excel assessment which you can find “here”. It would tell you your Excel level, as well as recommend courses you may take. You may also go by course pre-requisites section on each course page.
Yes, all of our courses come with certificate of completion. After you finish the course, we will send you your certificate through e-mail in 2-3 working days.
Of course, we pride ourselves in interactive and hands-on courses, so questions are welcome and encouraged during the course.
Yes, after the course we provide a variety of post-course support documents so you may revisit the content in your own time, as well as providing 12 months support via e-mail.
Our company prides itself on quality of our courses, and that would not be possible with exceptional trainers! We employ tutors with both practical and teaching experiences, making sure they have specialist knowledge. We are happy to provide references and their profiles on demand.
For Microsoft Office courses you would need a computer with full version of the software you are training in. We also strongly recommend having access to a second screen for the training. This will allow you to do the exercises on your primary laptop or computer and see the virtual whiteboard on a secondary device. That device can be anything from a separate computer screen, to something like a tablet or phone.